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Terra PPC
Terra PPC

Request deletion of Terra PPC data

You can ask ĐT ORGANIC COMPANY LIMITED to delete data associated with your Terra PPC account or with an Amazon account you connected. This page explains how a request is handled.

Submit Data Deletion Request

Terra PPC is a software product operated by ĐT ORGANIC COMPANY LIMITED.

Legal operator
CÔNG TY TNHH ĐT ORGANIC
Registered foreign-language name (English)
ĐT ORGANIC COMPANY LIMITED
Enterprise Registration No.
5901217159
Country of incorporation
Vietnam

How a request is handled

Requests are scoped and, where necessary, verified. Authorization revocation or termination may independently trigger deletion without a separate request.

  1. 1

    Submit a request

    Use the contact form with the Data Deletion topic, or the privacy mailbox if one is listed on this page.

  2. 2

    Identify the account

    Provide enough information to identify the data — your organization, the Amazon seller or advertising accounts you connected, and the marketplaces involved. Never send passwords.

  3. 3

    Verification

    Terra PPC may verify your authority before acting on a request. Verification does not extend an applicable deletion deadline.

  4. 4

    Scope review

    The request scope is reviewed: one connected account, specific marketplaces, a user profile, or a whole organization.

  5. 5

    Permanent deletion

    Amazon-related information subject to deletion is permanently and securely deleted within 25 calendar days of the earliest applicable trigger, or sooner where required.

  6. 6

    Limited retention

    Limited information is retained only where legally required or permitted under applicable Amazon policies.

What you can ask us to delete

A request can cover any of the following, depending on your relationship with Terra PPC.

  • Messages and details you sent through the contact form
  • User account information for people in your organization
  • Advertising data received through an advertising authorization
  • Seller-business data received through an SP-API seller authorization
  • Business inputs you configured, such as COGS, other costs, margins and targets
  • AI/MCP request history, where that functionality was enabled

What to include

Enough to find the right data — nothing more.

  • Your name and work email address
  • Your organization or company name
  • The seller or advertising account names or identifiers you connected
  • The marketplaces the request covers, or “all”
  • Whether you also want the account disconnected

Do not include passwords, authorization codes or tokens. Terra PPC never needs them to process a request.

Revoking Amazon authorization

Revoking and deleting are different actions, and advertising and seller authorizations are revoked separately. You can do all of them.

Revocation of advertising authorization
Stops Terra PPC obtaining new advertising data through that connection.
Revocation of seller authorization
Stops Terra PPC obtaining new seller-business data through that SP-API authorization.
A deletion request
Requests permanent deletion of applicable Amazon-related information already held. It remains a separate process.
Conceptual data lifecycle: Authorize: The customer grants advertising and seller authorization on Amazon — separately. Use: Only the fields enabled functionality needs, inside the authorized scope. Retain: Retained only for authorized purposes and applicable legal obligations. Revoke: Either authorization may be revoked independently, triggering applicable deletion obligations. Delete: Applicable Amazon data is permanently deleted within 25 calendar days of the earliest trigger, or sooner if required. Limited retention: Only data legally required or permitted by applicable Amazon policies; no unrelated product use. Revoking advertising or seller authorization stops new collection through that connection and may trigger deletion even without a separate request.

Data lifecycle

From authorization to deletion

Send a deletion request

Requests are handled by ĐT ORGANIC COMPANY LIMITED, the operator of Terra PPC.

Submit Data Deletion Request

Timing

Amazon-related information subject to deletion is permanently and securely deleted within 25 calendar days of the earliest applicable trigger, or sooner where required by Amazon policies or law. Verification and administrative procedures do not extend that deadline.

Retention in the Privacy Policy