Privacy Policy

1.Scope

This policy applies to the Terra PPC website at terrappc.com (the “Website”) and to the Terra PPC software service (the “Service”).ĐT ORGANIC COMPANY LIMITED, the registered foreign-language name of CÔNG TY TNHH ĐT ORGANIC (Enterprise Registration No. 5901217159), a company registered in Vietnam (“we”, “us”), is responsible for the processing described here.

Terra PPC is a business-to-business service. This policy covers information about people who visit the Website, contact us, or use the Service on behalf of a business, and data made available to the Service through authorized Amazon connections.

Where a customer has a written agreement with ĐT ORGANIC COMPANY LIMITED that contains data-processing terms, that agreement governs the customer's data where it differs from this policy.

2.Information you provide directly

• Contact and inquiry information — your name, work email address, company name (optional), the topic you select and the content of your message.
• Service account information — the name, work email address, role and organization details of users a customer authorizes to use the Service.
• Commercial information — details needed to prepare a quote or agreement, such as the number of accounts and marketplaces you manage.
• Customer-configured inputs — business assumptions you enter into the Service, such as product costs (COGS), other variable costs, desired margins, targets and rule settings. These inputs come from you, not from Amazon.

Please do not include Amazon passwords, payment card numbers or other sensitive information in messages. Terra PPC never asks for your Amazon password.

3.Technical website information

Terra PPC uses Cloudflare for website hosting, security, and analytics. Cloudflare may process technical information, including IP addresses, device details, requested pages, timestamps, and security logs.

Cloudflare Web Analytics operates without analytics cookies. Contact-form information is processed to respond to inquiries and prevent abuse. We do not use this information for behavioral advertising or sell it to third parties.

4.Authorized Amazon-related data

When a customer connects Amazon accounts to the Service through Amazon-provided authorization, Terra PPC may process the following — only when authorized, and only as needed for enabled functionality. Advertising access and seller-business access are authorized separately; authorizing one does not grant the other.

Through advertising authorization (Amazon Ads API):

• advertising account identifiers and advertising profiles;
• campaign structure and performance information, such as campaigns, ad groups, keywords, targets, search terms, bids, budgets, placements and reporting metrics.

Through seller authorization (Selling Partner API), where enabled:

• selling-partner identifiers and marketplace participation;
• aggregated seller sales and order metrics;
• FBA inventory and fulfillment context;
• listing and catalog context, including applicable fee estimates;
• financial transactions, fees, refunds, adjustments, reimbursements and settlement information;
• retail and Brand Analytics reports, where enabled and available.

Terra PPC is designed around non-PII seller-business context. Its current functionality is not designed to collect or use buyer names, addresses, email addresses or phone numbers, and it does not request Amazon roles that provide them. Terra PPC does not collect Amazon account passwords. Access to Amazon data is subject to Amazon's approval and to the permissions each customer grants.

5.AI/MCP processing

Terra PPC's public interactive demo uses synthetic data, does not access live Amazon accounts, and is not represented as an active production Amazon integration.

AI/MCP capabilities are designed for authorized analysis, reporting, and recommendations. Where enabled, access is restricted to the authorized organization, account, marketplace, and permitted purpose.

Amazon-related data is not disclosed to external AI providers unless permitted under applicable Amazon policies, appropriately authorized, and protected by required contractual and security safeguards.

6.Purposes of processing

We use information to:

• provide, maintain and support the Service and its enabled functionality;
• respond to inquiries, access requests and quote requests;
• establish and manage account authorization with Amazon;
• deliver advertising analytics, recommendations and controlled automation;
• provide seller-business intelligence, modeled profitability and business-aware guardrails where seller context is authorized;
• provide AI/MCP-assisted workflows where enabled;
• keep a record of important actions in audit history;
• secure the Website and Service, prevent abuse and investigate incidents;
• comply with legal obligations, enforce our agreements and meet the requirements of platforms we connect to, including Amazon.

We do not use Amazon-related data or contact-form information for advertising or marketing profiling.

7.Amazon data handling

Terra PPC processes Amazon-related information only for authorized purposes in accordance with applicable Amazon Ads API and SP-API policies.

We do not sell, license, publicly distribute, or share Amazon-related data with unauthorized parties. Access is limited to authorized personnel, services, and accounts.

Information subject to mandatory deletion is permanently and securely deleted. Anonymization, de-identification, or hashing does not replace permanent deletion.

8.Data minimization

We aim to collect only what is necessary. Terra PPC requests Amazon access only for functionality a customer enables, limits the fields it uses to what that functionality needs, and avoids restricted buyer personal information in its current design. The Website collects only what you choose to send through the contact form, plus the technical information described above.

9.Data sharing and service providers

Terra PPC uses service providers for necessary operations:

• Cloudflare: Website infrastructure, security, and analytics.
• Resend: Contact-form email delivery.

Additional providers may process information only where necessary and permitted, subject to applicable contractual, confidentiality, security, and Amazon requirements.

We do not sell customer data or share it for third-party behavioral advertising. Disclosures required by applicable law may occur.

10.No sale or public distribution

We do not sell personal information or Amazon-related data, and we do not share personal information for cross-context behavioral advertising. We do not publish customer data.

11.Security

We use administrative, technical and organizational measures designed to protect information, including authorized access, least privilege, account scoping, secure transport and logging. No method of transmission or storage is completely secure. If a security incident affects information we hold, we notify the affected customers — and Amazon, where Amazon-related data is involved — as applicable law and Amazon's policies require. Our Security Overview describes these measures in more detail.

12.International processing

ĐT ORGANIC COMPANY LIMITED is based in Vietnam. Terra PPC runs on cloud infrastructure from established hosting providers, which may store and process information in data centers outside Vietnam — for example in the United States, the European Union or elsewhere in Asia.

We transfer information across borders only as needed to provide the Website and the Service, under written agreements that require appropriate protection (such as standard contractual clauses where the law requires them), and we carry out the assessments and filings that apply to such transfers, including under Vietnam's personal data protection law. Amazon-related data remains subject to Amazon's data protection requirements wherever it is processed.

13.Data retention

We retain information only as necessary for authorized service purposes or applicable legal obligations.

Amazon-related information subject to deletion is permanently and securely deleted within 25 calendar days of the earliest applicable deletion event, or sooner where required by Amazon policies or law.

Triggering events include account disconnection, authorization revocation or termination, valid deletion requests, and loss of authorized access.

This commitment covers applicable stored copies, caches, and backups under our control.

Limited retention exceptions apply only where legally required or permitted under applicable Amazon policies. Such information is not used for advertising, analytics, or AI processing unrelated to the legal obligation.

14.Data deletion

Customers may request deletion through our Data Deletion page or through the contact form.

When Amazon authorization is revoked or an account is disconnected, we stop collecting data through the affected connection and initiate the applicable deletion process.

The 25-day deadline begins at the earliest applicable triggering event and is not extended by subsequent verification or administrative procedures.

Any shorter deadline required by Amazon or applicable law takes precedence. Independent business records may be retained where legally permitted or required.

15.Your privacy rights

Depending on where you live, you may have the right to access, correct or delete your personal information, to receive a copy of it, to object to or restrict certain processing, and to withdraw consent where processing is based on consent — for example under Vietnam's personal data protection law or, where they apply, the EU and UK General Data Protection Regulations. You will not be discriminated against for exercising these rights.

To make a request, contact us using the details below. If we process your information on behalf of a customer — for example, because you are a user in a customer's organization — we may refer your request to that customer. You may also have the right to lodge a complaint with a data protection authority.

16.Cookies and browser storage

The public website does not use advertising cookies for behavioral targeting. Cloudflare Web Analytics operates without analytics cookies.

Our interactive demo uses browser local storage for synthetic demonstration settings and preferences. Users may clear this information through the demo reset function or browser settings.

Users must not enter real Amazon passwords, credentials, API keys, access tokens, or sensitive customer information into the demo.

Production services may use strictly necessary cookies or session technologies for authentication, security, and account management.

17.Children

The Website and Service are intended for businesses and are not directed to children. We do not knowingly collect personal information from anyone under 16. If you believe a child has provided us personal information, contact us and we will delete it.

18.Changes to this policy

We may update this policy. The “Last updated” date at the top shows when it last changed. If a change is material, we will provide notice through the Website or the Service.

19.Contact

Questions and requests about privacy can be sent to the contact form.

CÔNG TY TNHH ĐT ORGANIC
ĐT ORGANIC COMPANY LIMITED (registered foreign-language name, English)
Enterprise Registration No. 5901217159
Operator of Terra PPC
02/34/61 Lữ Gia, Phường Thống Nhất, Tỉnh Gia Lai, Việt Nam
02/34/61 Lu Gia, Thong Nhat Ward, Gia Lai Province, Vietnam
Vietnam
admin@terrappc.com